The Freeway Service Team began as a two-year pilot project on December 20, 2001. The program is operated by the Dane County Sheriff's Office under a contract with the Wisconsin Department of Transportation.
The two vehicles in service are extended cab, four-wheel drive pickup trucks with special equipment to assist motorists. The vehicles are equipped with a changeable message sign, appropriate fluids, traffic cones, and other appropriate equipment needed to assist a stranded motorist.
Hours of operation are 6:00 AM to 6:00 PM Monday through Friday, excluding holidays, and the team operates on USH 12-18 from Interstate 39 - 90 to Old Sauk Road.
All services provided by the Dane County Sheriff's Office Freeway Service Team are free of charge to motorists.
The Freeway Service Team would like to remind drivers who have vehicle problems, who are involved in a crash, or who are not comfortable where they are stranded in the flow of traffic, to do the following:
If you are going the speed limit, and not multitasking while driving, you will be able to react to anything that appears on the roadway in a safe manner.
The goal of the Freeway Service Team is to mitigate the impact of minor traffic incidents by providing free roadside assistance. It is not intended to provide all of the services that may be necessary to mitigate these minor incidents. Services that are not provided by the Freeway Service Team include:
There are instances where the Freeway Service Team may be required to take enforcement actions, or upon request assist another agency. The Freeway Service Team will follow all policies and procedures of the Dane County Sheriff's Office. The duties of a Deputy Sheriff will supersede any conflicting duties of the Freeway Service Team.
Should an incident occur on the Beltline within one of the adjacent local communities and local law enforcement responds, the Freeway Service Team will defer to the jurisdiction of the local law enforcement agency present. The Freeway Service Team will be responsible for clearing the beltline of vehicles or debris that causes slowdowns. Deputies will focus on these issues and will not be responsible for criminal or traffic crash investigations that occur on the Beltline.